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Repair Services Expectations
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| Telephone | 0300 123 66 11 |
| Text | 07797 800062 |
| Email | spirehomes@longhurst-group.org.uk |
What repairs service can I expect?
We give a commitment to deliver a quality service when carrying
out repairs and improvements to your home.
The following standards have been set:
- All staff will be friendly and polite at all times
- You will be offered an appointment for your repair when you
phone to report it;
- All staff will carry proper identification and must show it
before entering a property or working nearby. Please remember to
ask for it;
- Our contractors will also be wearing a uniform with carries
their logo along with ours;
- We will leave the area clean and tidy when we have finished the
work;
- We will insist that health and safety regulations are followed
at all times;
- We will do the work as quickly as possible and with minimum
disturbance to you; and
- The materials, products and workmanship involved in carrying
out repairs will be of high quality and suitable for the job.